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Accessibility Statement for

This website is run by Deopham and Hackford Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • the text will not reflow in a single column when you change the size of the browser window

  • you cannot modify the line height or spacing of text

  • most older PDF documents are not fully accessible to screen reader software

  • you cannot skip to the main content when using a screen reader

  • some finance-related documents are scanned images which cannot be read by a screen reader

  • there’s a limit to how far you can magnify the map on our ‘contact us’ page


What to do if you cannot access parts of this website

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please contact the Parish Clerk;

  • email

  • write to: Parish Clerk, 14 Gatekeeper Close, Wymondham, NR18 0XY

  • please note there is currently no phone option to request different formats


We’ll consider your request and get back to you as soon as we can.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Parish Clerk with the page title and the nature of the problem:

  • email

  • write to: Parish Clerk, 14 Gatekeeper Close, Wymondham, NR18 0XY

  • please note there is currently no phone option to report accessibility problems


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Deopham & Hackford Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.


Non-accessible content


The content listed below is non-accessible for the following reasons.

Navigation and accessing information


There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.


Content that’s not within the scope of the accessibility regulations


PDFs and other documents


Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs of meeting agendas and minutes as well as procedure and policy documents. From September 2020 procedure and policy documents will gradually be replaced with accessible PDFs or HTML pages as they are reviewed and updated.

Many of our older PDFs and Word documents don’t meet accessibility standards, for example they may not be structured so they’re accessible to a screen reader. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix historic meeting minutes and associated meeting documents.


Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement


This website was tested in February 2023 by ourselves. We used this approach to decide on a sample of pages to test with static content, links and pictures.

This statement was prepared in February 2023. It will be next reviewed in Spring 2024.

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